iGateway and iTask is an application that is being used to strengthen GAPIMA’s competitiveness and formulation of business strategy. It features functionality in credit control, financial accounting and asset management.

General Order Entry and Activity Update Flow

The flow of specified applications: -

• iGateway (web based)
• iTask (task management and collaboration management)
• Freight Forwarding
• Transport Management
• Warehouse Management ( Advance Shipping Notice and Shipping Instruction)
• Financials Management

The process begins from Order received from customers via various modes: -

1. Manual input in iTask Order Entry screen (information and documentation could be received via phone call, mail, fax…)
2. Web Order – The Customer or any Internal User can enter the order information via GAPIMA web order

All these order information will then be escalated to a respective module depending on the pre-defined business rule.

Along the line of each operational module performing the job, the activity will then be updated to iTask centralized event master where it can be visible via iGateway track & trace.

iTASK Order Entry distributes the Order to respective modules, depending on the module(s) selected in Order Entry. All Orders will be displayed as pending Order in its respective module until the Job is opened.